Terms & Conditions

 Welcome to our website If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mannat’s relationship with you in relation to this website.  

 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Use of the Website: By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks: The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. This includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

External Links: External links may be provided for your convenience, but they are beyond the control of website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties: The website owner makes no warranties, representations, statements or guarantees whether express, implied in law or residual regarding the website. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Disclaimer of Liability: Mannat will not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if Mannat has been informed in advance. In particular, the website owner shall not be responsible for and disclaims all liability for any loss, liability, damage whether direct, indirect or consequential, personal injury or expense of any nature whatsoever which may be suffered by you as a result of or which may be attributable, directly or indirectly, to your access and use of the website.

Conflict of Terms: If there is a conflict and/or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability: Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable Laws: This agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Bangalore. The parties agree that the courts located in India shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts. 

Unauthorised use of this website: Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

User Account, Password, and Security: You will receive a password and account designation upon completing the website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Mannat Collections of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Mannat Collections cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

Exactness Not Guaranteed: mannatcollections.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the website may not meet your expectations. Changes to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from Mannat Collections will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 5 days of it being sent to you. Mannatcollections.com may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

Cancellation of Fraudulent Orders : To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Mannat Collections reserves the right to cancel all past, pending and future orders without any liability. Mannat Collections also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. The customer may be considered fraudulent if any of the following scenarios are met: customer with a very high return rate or customer has entered wrong personal information while purchasing a product.

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 Process for Pilferage ClaimIf a customer receives an opened package ( found tampered/damaged, report to courier Immediately to corier company) delivered or wants to raise a complaint for partial item/partial order, then the customer needs to claim for pilferage within 24 hours of delivery failing which the claim will not be entertained. To make a claim, the customer needs to send an email to mannatcollections999@gmail.com providing a short description of the case, snapshots of the packet and other box (try to cover the sides which look tampered/damaged as per the customer). Refund for prepaid orders will be done after investigation which usually requires 3-4 business day. The customer may not be liable for a refund if he/she falls in any of the following scenarios: a) customer fails to provide adequate information about the case; b) customer fails to provide snapshots of the packet and box (if any). Customer must not dispose the packaging for 3-4 days post delivery. We might need to pick-up the packaging for further investigations at our end.

No alterations services on apparels for adjustments in size or fit: No alterations services are provided for apparel sold on Mannat Collections. Please refer to the size chart when buying from our site to make sure that you are ordering the correct size and fit for yourselves as no alterations can be done to the apparel post purchase.


Shipping and Delivery

Returns: To return a product, there must be a genuine reason like if you have received some other product from which you have ordered.

  • Mannat Collections will accept returns only if there is some manufacturing defects in the product sold & we make sure that the product with manufacturing defect is replaced/exchanged with same product without any defect.
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  • While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of customized products (Stitched products).
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  • In case customer need to return a product which is not satisfactory, customer just need to give us a call/Whatsapp +918447723420, between 10:00 AM to 7:00 PM, 6 days a week or drop us a mail on mannatcollections999@gmail.com
  • Please Note:
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  • Reason like light or dark shade colour difference in actual product and its photo on website
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  • it is not exactly same as the photo do not fulfill the return criteria as there may be certain variations between the product of such colours as seen on website and actual product.

 

COLOR AND DESCRIPTION DISCREPANCY

  • The details of the products or product specifications (weight, color, handwork details, size, etc.) as shown on the website of Mannat Collections are only approximate values While Mannat Collections shall make all endeavors to ensure accuracy of order of the product,
  • however; there may occur variations in colour of the actual product against that shown on the website due to nature of fabric dyes, weather at the time of dying,
  • differences in display output due to lighting, digital photography and colour settings and capabilities of monitors
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  • Some Colour like Turquoise Green and Turquoise Blue, black & Dark Blue has always very from Original and Screen of mobile / laptop/desktop's LED and LCD screens
  • Stitching not came in return criteria,  alteration is client’s liability
  • Returns would not be accepted for custom made / standard stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse.
  • International Shipping: in returning shipping Expenses is not Mannat Collections liability
  • You can place a request for returns through our mannatcollections999@gmail.com within 7 days of receiving your product. 

Cancellations

 Cancellation by the User:

  •  Yes! Cancellation is possible only before the product has been packed.

 Cancellation by Mannat Collections:

  • There may be certain orders that Mannat Collections is unable to accept and must cancel.
  • In quality Check MC found any defect
  • non-availability of the product
  • inaccuracies or errors in pricing information
  • Multiple orders placed for same product at the same address
  • Bulk quantity of the same product ordered
  • Invalid address given in order details
  • Any malpractice used to place the order
  • Mannat Collections. All Rights Reserved

 

Modifications to Terms and Conditions: Mannat Collections reserves the right to change/modify/add/delete any of the terms and conditions mentioned on this page as well as any terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Mannat Collections, at its discretion, can withdraw a particular scheme from the website or market.

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