Mannat Collections 7 Day Returns Policy
Though we strive to give you a great shopping experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return you're Order for a full / partial refund or exchange of paid price.
In case you are unsatisfied with the product received from Mannat Collections (It means if the product does't match with the given picture in any mannat. Please read blow "(A) " Note carefully.
) you may contact the Mannat Collections TEAM with your complaints/ feedbacks at email@example.com 7 days after receiving the shipment. We shall revert back to you at the earliest. Returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
Please note that "Mannat Collections 7 Day Return Policy" does not apply to Stitched materials / Custom Made Products.
*Refund/ replacement for goods/ merchandise are subject to inspection and checking by Mannat CollectionsTeam
FREQUENTLY ASKED QUESTIONS FOR THE RETURN POLICY
1) WHAT CAN I RETURN?
You can return products ordered from Mannat Collections within 7 days of delivery. Returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
To ensure that your returns are accepted by our Quality team, please ensure you take adequate measures to ensure your product trial does not affect the original condition of the products in any way. Therefore, it is recommended that you try on your products indoors and on a clean surface
2) CAN I RETURN PRODUCTS I AM NOT FULLY SATISFIED WITH?
To return a product, there must be a genuine reason like if you have received some other product from which you have ordered. Reason like light or dark shade colour difference in actual product and its photo on website / or it is not exactly same as the photo do not fulfil the return criteria as there may be certain variations between the product of such colors as seen on website and actual product. You can place a request for returns through our firstname.lastname@example.org 7 days of receiving your product.
3) CAN I RETURN PART OF MY ORDER?
Yes, you may return a part of your order, in case of multiple items in an order.
4) How long will the return process take?
You need to send the product back on your own; the delivery time would depend on your chosen courier. Once the item is received in our warehouse, it undergoes a Product Inspection which takes about 4 days. Typically the refunds are initiated within 7 working days after product inspection. The receipt of the payment would depend on the mode of payment chosen by you.
5) HOW DO I RETURN A PRODUCT?
You can return a product hassle free in a few simple steps. Please feel free to call us in case of any help
Place your item in its original packaging.
Please mention your Name, Order Number, and Mobile Number, on the top of the packing, and insert the original invoice.
Seal It properly and courier us the packet to the following address:
4760/23, Ansari Road,
Darya Ganj, New Delhi 110002,
Scanned copy of courier slip needs to be emailed to us on email@example.com 2 days of opening the return request.
6) I WAS SUPPOSED TO RECEIVE MY REFUND BY NOW BUT I HAVEN'T. WHAT DO I DO?
We update our customers through emails at every step of the returns process so please check for the last update from us in your email. If the last update states that the refund has already been initiated please wait for the refund process to complete. Depending on the mode of refund, the time taken for the refund to reflect in your account can vary. If you haven't received any update from us please write to us or give us a call.
The details of the products or product specifications (weight, color, handwork details, size, etc.) as shown on the website of MannatCollections are only approximate values
While Mannat Collections shall make all endeavors to ensure accuracy of order of the product, however; there may occur variations in color of the actual product against that shown on the website due to nature of fabric dyes, weather at the time of dying, differences in display output due to lighting, digital photography and color settings and capabilities of monitors