FAQ

SHIPPING FAQs; Delivery. 

What should I do if I miss my delivery?

We understand that you can’t wait at home (or office - whatever your delivery address is) right from the time you’ve placed the order till it’s delivered to you. We will make three attempts to deliver the order to you; each attempt on a consecutive day. So, in case you’ve missed the order delivery-
First thing to do: Don’t Worry!
Second thing to do: Give us a call at: 
+91 9899236605
or 
email us at: Mainnatcollections999@gmail.com 

Do yo ship beside billing address?

Yes,

MC Deliver any address given by you.

  • You have to careful while generating order in    our Billing Information.
  • You have to select check box like image and fill the address
  • Select the check box:
  • Ship to different address

Do you deliver internationally?

Yes,

MC delivers worldwide through India Post, FedEx, UPS, Aramex etc.

For confirmation of delivery in your country please check your country name in our worldwide shipping list.

Link is given below: 
http://www.mannatcollections.com/worldwide-delivery 

CANCELLATION FAQs 

What are the steps to be followed to cancel my order?

To return a product, there must be a genuine reason like if you have received some other product from which you have ordered. Reason like light or dark shade colour difference in actual product and its photo on website / or it is not exactly same as the photo do not fulfil the return criteria as there may be certain variations between the product of such colors as seen on website and actual product. You can place a request for returns through our FORM :http://www.mannatcollections.com/sales/guest/form

Orders and Returns You can return a product at MANNAT COLLECTIONS by logging in with your credentials and by visiting the My Account section. Click on Orders and Returns Fill form. Or Contact Us Call/Whatsapp +918447723420, Call/Viber: +919899236605
Email Us: mannatcollections999@gmail.com, 
or message us at facebook messanger

https://www.facebook.com/mannatco

Mannat Collections team will contact you. If you’re shipping the product to us, your refund should get initiated within 7 Business Day from the moment we receive the returned product at our Warehouse on approval of MC team

Can I cancel my order?

  Cancellation by the User:

  Yes! Cancellation is possible only before the product has been packed.

  Cancellation by Mannat Collections: 

  There may be certain orders that Mannat Collections is unable to accept and must cancel. 

  • In quality Check MC found any defect 
  • non-availability of the product 
  • inaccuracies or errors in pricing information
  • Multiple orders placed for same product at the same address
  • Bulk quantity of the same product ordered
  • Invalid address given in order details
  • Any malpractice used to place the order

Mannat Collections. All Rights Reserved 

CAN I RETURN PRODUCTS I AM NOT FULLY SATISFIED WITH?

To return a product, there must be a genuine reason like if you have received some other product from which you have ordered. Reason like light or dark shade colour difference in actual product and its photo on website / or it is not exactly same as the photo do not fulfill the return criteria as there may be certain variations between the product of such colors as seen on website and actual product. You can place a request for returns through our FORM:

Orders and Returns You can return a product at MANNAT COLLECTIONS by logging in with your credentials and fill "Orders and Returns" form

 My Account section. Click on Orders and Returns Fill form. Or Contact Us : 

Call/Whatsapp +918447723420, Call/Viber: +919899236605, 
Email Us: mannatcollections999@gmail.com, 
or message us at facebook messanger
https://www.facebook.com/mannatco

Mannat Collections team will contact you. If you’re shipping the product to us, your refund should get initiated within 7 Business Day from the moment we receive the returned product at our Warehouse on approval of MC team

 

as

 PAYMENT FAQs

 

What are the various modes of payment ?

You can pay using a Credit Card, Debit Card or Net-banking option.

For details please check the link below:

http://www.mannatcollections.com/how-to-pay

Can I pay using International Currency?

Yes, MC accepts multiple currencies through payment gateways. Please for details click the links below

CCAvenue:  CCavenue is available at http://www.mannatcollections.com

Accept multiple currencies and process in Indian Rupees

PayPal:

Accept Multiple Dollars and process in Indian Rupees

conversion rates & Fee 

PayPal's Conversion rate 

You can check PayPal’s multicurrency's conversion rate by login in : https://www.paypal.com

CCavenue’s Conversion rate:

You can check CCavenue's multicurrency's conversion rate by login in : https://www.ccavenue.com/

Please remember these rates are only indicative and relate to professional market prices. They are updated daily but we does not guarantee the accuracy of the rate or calculations

http://www.mannatcollections.com/how-to-pay

 

 RETURNS FAQs

 

RETURN POLICY?

To return a product, there must be a genuine reason like if you have received some other product from which you have ordered.

Mannat Collections will accept returns only if there are some manufacturing defects in the product sold & we make sure that the product with manufacturing defect is replaced or exchanged with same product without any defect.

While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of customized products (Stitched products).

In case customer need to return a product which is not satisfactory, customer just need to give us a call/Whatsapp +918447723420, between 10:00 AM to 7:00 PM, 6 days a week or drop us a mail on mannatcollections999@gmail.com

Please Note:

Reason like light or dark shade colour difference in actual product and its photo on websit
Or

It is not exactly same as the photo do not fulfill the return criteria as there may be certain variations between the product of such colours as seen on website and actual product. 

COLOR AND DESCRIPTION DISCREPANCY 

The details of the products or product specifications (weight, color, handwork details, size, etc.) as shown on the website of Mannat Collections are only approximate values While Mannat Collections shall make all endeavors to ensure accuracy of order of the product, 

However; there may occur variations in colour of the actual product against that shown on the website due to nature of fabric dyes, weather at the time of dying,

Differences in display output due to lighting, digital photography and colour settings and capabilities of monitors

Some Colour like Turquoise Green and Turquoise Blue, black & Dark Blue has always very from Original and Screen of mobile / laptop/desktop's LED and LCD screens 

Stitching not came in return criteria, alteration is client’s liability

Returns would not be accepted for custom made standard stitched clothing, including ready made stitched sarees or sarees stitched with custom blouse.

International Shipping: in returning shipping Expenses is not Mannat Collections liability

You can place a request for returns through our mannatcollections999@gmail.com within 7 days of receiving your product.

 

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